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Carolyne House

Waterson Road, Chadwell-St-Mary, Grays, Thurrock, Essex, RM16 4LD.

0800 254 5996
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Care Home in Thurrock

Welcome to Carolyne House. Situated in Thurrock, Essex, our 52-bed dementia and nursing care home offers person-centred care and an established community for our residents to thrive. At Carolyne House, we place a real emphasis on celebrating the lives of each and every one of our residents.

Experience our spacious living areas and excellent facilities and features, including beautifully furnished ensuite bedrooms, cosy café, relaxing lounges, and minibus service. Our dedicated team provides residents with a rich and engaging lifestyle – as well as a comfortable and welcoming care home environment in which to live.

At Carolyne House care home, health and wellbeing is a top priority. Our friendly and professional team offers diverse types of care to meet a variety of needs, including dementia care, nursing care and respite care.

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Types Of Care

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Nursing Care

Runwood senior offers top-quality nursing care in a number of our dedicated UK homes. High dependency residents can enjoy the benefits of 24-hour expert care provided by fully qualified, registered nurses who specialise in all aspects elderly medical care.
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Respite Care

Caring for a loved one or family member can be an exhausting undertaking – making short stay and respite care essential for even the most dedicated and loving of carers.
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Dementia Care

For those living with a dementia diagnosis Runwood Senior Living operates residential homes – complete with appropriate facilities and highly trained staff – to provide excellent support and care for a loved one's individual needs.
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Meet Our Home Manager

Avigail Paguibitan

Welcome to Carolyne House. We are a 52 bedroom residential and nursing home. We provide a friendly and homely environment.

We provide a high standard of care, and staff can always be found with a big, welcoming smile.

We have lovely, spacious gardens that our residents enjoy, especially during the summer. We also have a very homely tea room for residents to enjoy a cup of tea and snack in. We look forward to welcoming you at Carloyne House.

Carolyne House - Avigail Paguibitan

To get in touch with the home directly, please call the number below

01375 531547

(Please use 0800 254 5996 for all new admissions enquiries)

Why Choose Us?

Our residents are at the heart of our home. We get to know our residents individually to provide person-centred care to all

Dining Area

Gardens

Hair & Beauty Salon

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Daily Activities

Wifi

Café or Restaurant

24-hour Care Staff

Kitchenette

TV in each room

Minibus

Cinema

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Food & Nutrition

At Runwood Homes, we offer a full food and dining menu consisting of breakfast, lunch and dinner along with snacks to suit all dietary requirements. For residents requiring textured food, rest assured that your loved one’s needs will also be catered for. We take into account meal preferences from each resident in our care and aim to provide their favourite meals that they are used to.

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Activities & Events

Your loved one will benefit from a dedicated Lifestyle Coordinator within the home; they will organise and encourage social interactions with a range of engaging activities. The Lifestyle Coordinator will create an activity calendar taking into account your loved one’s interests and varying needs. Activities may include Music and singing sessions, arts and crafts, bingo, baking and visits to outside attractions etc.

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Hear what others have to say:

Dad has been really looked after in a caring, friendly, professional way. I have also been cared for on my visits. When Dad came to Caroline House he was under end of life palliative care. Now, even though he has advanced dementia, physically he is much stronger due to the care and healthy food he can now eat. Thank you all.

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Latest News & Events

Carolyne Macmillan
Carolyne House Joins Local Church to Support Macmillan Cancer Support
By
15 October 2025

Residents, relatives, and staff from Carolyne House Care Home, part of the Runwood Homes group, came together with their local church community to take part in a joyful and meaningful Macmillan Coffee Morning, helping to raise vital funds for people…

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Resident’s Rollercoaster Wish Comes True at Carolyne House
By
24 September 2025

Staff at Carolyne House Care Home, part of the Runwood Homes group, recently made a very special wish come true for one of its residents, proving that it’s never too late to relive joyful moments from the past. Staff, residents,…

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